Skip to content

Bank Teller Skills Training

CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees


Online Training Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.5 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Unveil the secrets of the financial realm with our comprehensive course. Delve into the intricacies of banking as you master the art of efficient cash sorting, hone your mathematical prowess for precise calculations, and safeguard the integrity of currency with counterfeit detection skills. Navigate the ethical landscape of banking, understanding rights and obligations according to UK law.

Key Features:

  • CPD Certified
  • Free Certificate from Reed
  • CIQ Approved
  • Developed by Specialist
  • Lifetime Access

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
13
lectures
2h 30m
total
    • 1: Module 1: Introduction to a Bank Teller 09:02
    • 2: Module 2: Skills and Abilities of a Bank Teller 09:37
    • 3: Module 3: Types of Bank Accounts and Opening Them 16:29
    • 4: Module 4: Mathematics Calculation for Bank Tellers 12:23
    • 5: Module 5: Bookkeeping Guideline and Payment Methods 17:14
    • 6: Module 6: Cash Sorting in an Efficient Way 07:41
    • 7: Module 7: How to Identify Counterfeit 08:04
    • 8: Module 8: Function and Benefits of Currency Recyclers 09:51
    • 9: Module 9: Dealing with Frauds 14:48
    • 10: Module 10: Safety Precautions for ATM (Automated Teller Machine) 15:59
    • 11: Module 11: Customer Services a Bank Teller Can Offer 14:12
    • 12: Module 12: Rights and Obligations According to the UK Law 07:07
    • 13: Module 13: Ethical Issues for a Bank Teller 06:44

Course media

Description

Elevate your customer service acumen and tackle fraud challenges with finesse. From diverse bank account types to the marvels of currency recyclers, immerse yourself in knowledge that empowers. Join us on a transformative journey where every module unlocks a new facet of expertise, propelling you towards a dynamic career in the heart of the financial sector.

Course Curriculum

  • Module 1: Introduction to a Bank Teller
  • Module 2: Skills and Abilities of a Bank Teller
  • Module 3: Types of Bank Accounts and Opening Them
  • Module 4: Mathematics Calculation for Bank Tellers
  • Module 5: Bookkeeping Guideline and Payment Methods
  • Module 6: Cash Sorting in an Efficient Way
  • Module 7: How to Identify Counterfeit
  • Module 8: Function and Benefits of Currency Recyclers
  • Module 9: Dealing with Frauds
  • Module 10: Safety Precautions for ATM (Automated Teller Machine)
  • Module 11: Customer Services a Bank Teller Can Offer
  • Module 12: Rights and Obligations According to the UK Law
  • Module 13: Ethical Issues for a Bank Telle

Learning Outcomes:

  • Master efficient cash sorting techniques for seamless day-to-day operations.
  • Demonstrate expertise in mathematics for accurate bank transactions and calculations.
  • Identify and combat fraudulent activities, safeguarding financial institutions effectively.
  • Enhance customer service skills, ensuring a positive and professional banking experience.
  • Navigate the ethical nuances of banking, aligning actions with legal obligations.
  • Acquire in-depth knowledge of various bank accounts, from opening to management.

Who is this course for?

  • Aspiring bank professionals seeking comprehensive industry knowledge.
  • Individuals eager to understand and combat fraud in financial settings.
  • Those aiming to elevate their customer service skills in a banking context.
  • Individuals pursuing a career in finance with a strong ethical foundation.
  • Anyone desiring proficiency in cash handling and sorting techniques.

Career path

  • Bank Teller
  • Customer Service Representative in Banking
  • Fraud Prevention Specialist
  • Financial Services Officer
  • Banking Operations Manager
  • Compliance Officer in Banking

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.